So I had just bought my certified pre owned vehicle with showroom on Thursday. First I want to say that Chris was a very nice and personable guy and fought real hard too get me the cheapest insurance price possible which was absolutely amazing. However when I saw the car online it was posted for 22k and did not say that it included the down payment. So thats 2k more than I anticipated and then on top of that they make you buy there stupid 100k 10yr warranty for a ridiculously high price and didnt even bother to explain that it didn't start from date of purchase like I assumed it did do to the high price of it. The car already had 64k on it so why should I have been charged full price of the warranty when its almost up. And on top of that already just on my way home from getting it my fiance noticed one of the headlights are out and to find out it's due to the connection between the led module and the light tube inside the headlight is damaged. So now I need a whole new assembly (almost $3000 part) this has got to be the worst experience I have ever had before and I definitely feel taken advantage of and will never shop not just at this dealership but any dealership in general now. They completely ruined my last chance when it comes to trusting a dealership. They are all nothing but a scam.

The staff was very friendly. High quality service...

This dealership is the best dealership I have ever come across... They allowed me to test drive the vehicle all by my self which was super awesome. Carlos is the best car salesman he explained everything and took his time. Come money ready and you will walk out with whatever car you want same day. Hands down the best place ever, from customer service to cleanliness 5 star business. So look no further this is where you want to get your next car they have every model and in every price range you will not regret it.

Brought a Audi A7 from Showroom auto. Chris was very helpful and got me a good deal with my credit score. After having the car for 1 week it happened to be leaking oil and the flex pipe broke. I live 2 hours away from this dealer ship. I contacted Chris on Monday and he told me to bring my car to the shop to rectify the issue asap. Got my car up there Monday after noon. Without having a way back home Showroom paid for my rental for 3 days and helped me get back home. In 2 days they fixed my car and had it back to me in a timely manner. Even thou I was stressed out and worried and was some what rude, Chris kept it professional and handle this issue like a true business man. Thanks for the amazing car and great doing business with you.

My guy Chris was legit. GL look BMW 740

Excellent experience there at Showroom Auto the salesman Carlos was very courteous and helpful and helped to make it a worthwhile experience along with Chris the finance manager I would highly recommend them for your car buying experience!!

Showroom helped me with the car, the Insurance and even the insurance certificate. Definitely recommend Showroom Auto, Chris, Thank you my brother.

Amazing experience with Carlos and Chris!If you would like to get a clean clean car go to showroom.The cars are spotless and they are very helpful all the way during the purchase process.I wouldn’t go anywhere else and I love my new car from showroom!Thank you guys!

Wow!!! What an amazing place! Starting with Sam who stayed in touch with us throughout out the entire experience to Carlos who was fantastic! Helped us take care of everything so process was pleasant and smooth. We drove all the way from RI to see the car we were interested in and purchased 😀. Even lunch spot we were sent to while waiting was fantastic 😋. Extremely professional, knowledgeable and friendly. It was so worth to make the trip. Very positive experience ! Highly recommend the Showroom Auto on the 35th Ave in New York!

Showroom were wonderful.

If you're in the market for a car you have to go to Showroom Auto! Many models to choose from. Staff is professional and friendly. No pushy salesman stuff. They will work with you. Chris got me financed at a fair rate, within my budget. I cannot say enough good comments about them. Best experience and I love my Honda HRV!

My experience with Showroom Auto was the best experience I had with a car dealer. The receptionist Valentina was very welcoming. I saw the car of my dreams on their website and went in with the mindset that I will be walking out with the car. Chris and Carlos made that happen for me. I am pleased with the car and very satisfied with their customer service. They were transparent, honest, and patient. DO NOT LET THE BAD REVIEWS DETER YOU FROM COMING HERE. The cars are in amazing shape and the best price. You will not be disappointed. I am very pleased with my 2017 Lexus RX 350 AWD fully loaded. Thank you !! We will be coming back in a few months to purchase my fiancé's dream car.

Had a great Experience at Showroom, I came in very late with the intent on purchasing a car thinking I may not drive out with the car I’m dreaming of , but worth the shot! And I can DEFINITELY say I AM SOO HAPPY I MADE THE DECISION TO WALK INTO THIS PLACE. The guys were very friendly, kind & super professional got to job of trying to fulfill my hopes in driving out in the car I WANTED and they DID JUST THAT! These guys got straight to it and actually made it one of the best birthdays for me (I came in on my birthday after having a lousy day in hopes of trying to get my car from a different place ,bad experience) BUT ANYWHO I’m overall satisfied with the customer service.

I walked in knowing what I wanted and drove off in it the same day😁. Sebastian and Chris went above and beyond to make sure I left with what I wanted. They even returned the rental car I arrived in so I could drive off in my new car. I searched and compared prices for weeks and Showroom Auto always seemed to have a better deal. The extra for the warranty was worth it. I’m glad I made the decision to buy from this dealership. I am recommending all who I know to check Showroom Auto inventory.

Stopping by to say a big Thank You specifically to Carlos for assisting me with getting thru with the purchase of my Volkswagen Tiguan. I was very skeptical at the onset, it being my first time making such a big purchase. I read thru the reviews from previous customers but was not impressed. I started to question should I go with this dealership. Then I thought the vehicle I saw was ideal. One owner, very low mileage no accidents. How can this transition go wrong. I decided to give them a try regardless of the poor reviews. I sent an emailed for more inquiry and the individual who responded was sales person Carlos. He gave very calm, pleasant, respectable and accommodating. I met with Carlos one evening after work, took the vehicle on a test ride and was please. She was a charm, I fell inlove. I didn't have to think twice about it, I wanted her. The next step was to have my cousin look the vehicle over to make sure everything was good to go. He drove it checked under the hood, you know the stuff men do that some of us women aren't detailed too. Nevertheless things were good to go. My final step before driving home with My vehicle was the downpayment paperwork etc. Carlos was a charm, he researched a good insurance rate for me registration and license plate were all taken care of. I was impressed. My only disappointment was the fact they could not find the spare key and valet key, but a couple months later I received a call from Carlos telling me, hey Denise guess what, I found the spare key and I'll drop it in the mail for you. So said so done. He delivered as promised. Carlos job well done. My baby and I are doing great. We've taken road trips to Maryland, she's excellent on gas runs smooth and I'm pleased with my purchase. I took her on June 6 2020 for her first oil change and servicing since getting her in October of 2019. Give Carlos at Showroom Auto a call. You won't be disappointed. Carlos I wish you all the best as you continue to do a fantastic job of service to all you come in contact, may your smile and personality bring you much success. A Satisfied first time customer Denise❣❣